Communications of the IIMA


Many meetings involve large groups exchanging oral comments in a face-to-face environment, yet few studies have investigated how electronic facilitation can benefit these discussions. In this paper, we studied two large oral meetings (group sizes of 38 and 37) and two computer-based meetings (group sizes 33 and 35). Results show that, as in smaller groups, members of electronic meetings experience less production blocking and evaluation apprehension and generate more total comments, relevant comments, and words per comment. However, contradicting prior research, participants in the oral meetings were more satisfied with the process.