Communications of the IIMA


The paper looked at Information Processing Theory's implications for the Library users’ learning satisfaction. The study discussed the nature of information and asserted that the dissemination of information empowers learning since the world is increasingly becoming information-based. It looked at information processing as the standard for understanding and satisfactory learning against memorization, leading to poor academic performance as it does not allow what the learner has learned to be part of him. The study also discussed that the instructor, facilitator, teacher, lecturer, and users have a role to play in processing information that improves learning. What remains essential is the fact that users of information must be equipped with the skills, services the library renders to its users to ensure they are satisfied and methods that allow them to continually be relevant and viable in the face of changes that could be uncertain and enormous. For an enhancing success story to be recorded, issues that pertain to educational backwardness like strikes incidences that encourage ad-hoc teaching and learning should be addressed properly as this is a very significant militating factor on the scheduling of educational programs. The discussion concluded by presenting the human mind as having the capability to aid understanding, storage, and retrieval of learning materials, which are properly processed by the learners (library users’). Data were obtained by administration of 600 copies of questionnaire to final year students at the social Science library of the Readers Services while preparing for their Examination after resumption from COVID-19 pandemic crises/ ASUU strike. Accordingly, 600 questionnaire copies were distributed to final year students of Accounting, Banking & Finance, Economics, Education, Geography, and Sociology. Only 467 usable copies were returned and analyzed for this descriptive survey study. The study revealed that out of the 467 respondents, 229 (49.03%) were males, and 238 (50.96%) were females. Results of the study revealed that respondents were aware of Information processing theory. From table 3 (objective 2), respondents have applied it to their studies without knowing the name as it exists; thus, the disagreement indicated that some students applied it differently from the ones listed in the study options. The study also revealed that they have benefited from it. The study concludes that users’ who applied this theory to their learning were satisfied when compared with previous methods. It was recommended that more research be carried out in this regard to allow respondents to point out other ways in which they have applied this information processing theory.