This study investigates the roles of visual representation and verbal self-disclosure in decision making virtual teams via a content analysis of group discussions. Findings indicate that visual representation encourages increased self-disclosure in the form of personal and universal revelations of facts and thoughts during virtual group communication. Increased revelations are in turn found to impact the nature of group decisions. These results theoretical and practical implications for virtual decision making.
Altschuller, Shoshana and Benbunan-Fich, Raquel
"Voluntary and Involuntary Self-Disclosure in Decision-Making Virtual Teams,"
Communications of the IIMA: Vol. 10
, Article 2.
Available at: https://scholarworks.lib.csusb.edu/ciima/vol10/iss2/2