Increasingly complex program offerings by universities combined with on-line educational opportunities have created a situation where students must deal with an extremely complicated array of curriculum decisions. At the same time, many universities are moving away from the traditional one-on-one advising model toward one that relies heavily on web-based resources. The result of this is that students are often forced to self-advise using complicated and often poorly structured websites. This paper describes a knowledge management tool to mitigate this problem by creating an intuitive, web-based interface to help students navigate directly to the Internet advising materials that are most applicable.
Lightfoot, Jay M.
"A Web-Based Knowledge Management Tool Utilizing Concept Maps for On-Line Student Advising,"
Journal of International Technology and Information Management: Vol. 23
, Article 4.
Available at: http://scholarworks.lib.csusb.edu/jitim/vol23/iss1/4