Similarities and Differences of Custom Designed ERP Systems Development and Implementation in Two Cases in Services and Manufacturing

Authors

Farshad Salimi, Reprocess Limited

Document Type

Article

Abstract

In this paper we made a comparative review of two case studies in development, design, and implementation of in-house custom-designed Enterprise Resource Planning packages in manufacturing and services. For comparison, we scanned through business solutions, tangible and intangible benefits, process of implementation, implementation problems and planning, benefits of ERP implementation, business processes, business strategies, project goals, IT infrastructure, and key critical success factors (KCSFs). The KCSFs and the important key factors were the focus point in evaluation of differences. For instance, in manufacturing, the innovation strategy was identified as an important KCSF in implementation planning phase whereas in service, understanding client business processes was identified as an important KCSF in planning phase.

Recommended Citation

Salimi, Farshad (2008) "Similarities and Differences of Custom Designed ERP Systems Development and Implementation in Two Cases in Services and Manufacturing," Journal of International Technology and Information Management: Vol. 17: Iss. 3, Article 1.
DOI: https://doi.org/10.58729/1941-6679.1116
Available at: https://scholarworks.lib.csusb.edu/jitim/vol17/iss3/1