Journal of International Technology and Information Management

Document Type



Choosing Web content management software from the myriad of choices available can be a critical decision any organization. However, this decision becomes an even greater concern for nonprofit organizations with limited IT resources, technical skills, and financial resources. In this paper, a methodology is introduced that describes a step-by-step approach to selecting Web design software for organizations with extremely limited resources. The proposed I_CARRE methodology was developed using an action research approach and introduces several fundamental project management concepts, as well as some widely available tools. The objective of the I_CARRE methodology is to provide a non- technical, common sense approach that requires only a basic understanding of the Internet and familiarity with personal computing terminology in order to be applied successfully. Moreover, a case study of a nonprofit organization provides an in-depth look at how the methodology was used to provide organizational value.