Information Systems literature has shown clear linkages between the selection of software development methodologies, the actions of software development teams, overall product quality, and user satisfaction. Rarely are these linkages emphasized, however, in current research on process improvement. This paper examines the convergence of these areas and discusses current research designed to further explore these linkages within the Capability Maturity Model (CMM) framework.
McGuire, Eugene G.
"Maturity Model Linkages Between Software Development Teams, Users and Quality,"
Journal of International Information Management: Vol. 6
, Article 6.
Available at: http://scholarworks.lib.csusb.edu/jiim/vol6/iss1/6