The prevailing understanding of information technology (IT) resources, especially computers, is that their use can independently lead organizations to achieve high levels of performance and result in large productivity payoffs. This notion has been fueled by findings of several studies that examined only the impact large financial investments in IT have on productivity, while neglecting the effi;ct of the larger organizational context.
Umeh, Jay and Wild, Suzanne
"The role of organizational factors in influencing payoffs from computerization,"
Journal of International Information Management: Vol. 3
, Article 5.
Available at: http://scholarworks.lib.csusb.edu/jiim/vol3/iss3/5