Information technology and computer mediated communication system usage was measured in a large, technology driven downsized corporate division. Specific interest was given to the ways in which current computer usage may differ from reviews written in the 1980s. Our results suggest that, though some similarities exist between the earlier reviews and our survey, differences in IT usage also exist. Additionally, we found the inclusion of CMCS questions in our measure significantly changed the degree to which computers are used by all levels and departments within an organization. Reasons for the similarities and differences in our descriptions of computer usage in the 1980s and the 1990s are discussed.
Sayeed, Lutfus and Moorman, Robert H.
"The use of information technology and computer mediated communication systems in a downsized corporation,"
Journal of International Information Management: Vol. 3
, Article 1.
Available at: http://scholarworks.lib.csusb.edu/jiim/vol3/iss1/1