Date of Award
2003
Document Type
Project
Degree Name
Master of Arts in Interdisciplinary Studies
Department
Interdisciplinary Studies
Abstract
This thesis examined strategies employed by the Los Angeles Archdiocese in its communcation with the media during the initial phases of handling the child sexual abuse scandal. Internal and external messages from the archdiocese were analyzed in terms of how well they conformed to the five generally accepted principles that should govern crisis communication: timeliness, openness, honesty, regret and accessibility.
Recommended Citation
Sagala, Miranda Belinda, "Los Angeles Archdiocese child sexual abuse scandal: A case study in crisis communication" (2003). Theses Digitization Project. 2363.
https://scholarworks.lib.csusb.edu/etd-project/2363
