This paper attempts to take an objective look at offshore outsourcing within the information technology (IT) industry. Background material is provided to establish a clear definition and context for the discussion. Basic benefits, risks, and trends are identified and domestic market impacts are explored.
Carothers, Helen M. and Steinke, Gerhard
"Review of IT Offshore Outsourcing issues,"
Communications of the IIMA: Vol. 4
, Article 9.
Available at: http://scholarworks.lib.csusb.edu/ciima/vol4/iss2/9