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Communications of the IIMA

Abstract

The objective is to describe and apply a benchmarking toolkit to prioritize managerial implications for the measurement and assessment of sustainable development in supply chains. A case study approach of a Scandinavian hotel chain, which is well-known for its dedication and commitment to the sustainable development of its business practices, is used. The outcome of a TBL dominant logic consisting of dimensions, indicators and items across economic, social and environmental aspects, which yields various benchmarking priorities of implications for supply chains is discussed. The priority of sustainable development in supply chains depends on the others involved who may have contradictory views on what to do and how to progress sustainable development. The assessment scheme reported stresses through an asymmetric benchmarking approach and interpretation, rather than a symmetric one, so as to deal effectively with the priority of managerial implications of corporate sustainable development in supply chains. Suggestion for futher research are provided. This study provides the foundation of a benchmarking toolkit for corporate sustainable development that offers relevant and valuable insights into the priority of managerial implications across economic, social and environmental aspects in connection with business sustainability in supply chains.

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